Case Study: ClientX

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26 Feb 2023

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ClientX uses ServiceDesk software for the WIN!

The management team at ClientX felt that while everything was pretty smooth sailing in their organization, they wanted to evolve towards becoming more proactive to be able to foresee things a little ahead and respond, rather than waiting for things to unfold. With the organization investing millions on staff, technology services, it was imperative to improve employee productivity and power the next phase of growth. ClientX needed a mechanism to foster this culture, while being able to measure and evaluate the impact of their investment in technology and employees.

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